Moscow and the Moscow RegionContract · technical specifications · actual goods

Imported goods: marking, packaging, documents

Checking imported goods from photographs, samples and documents: marking, packaging, set contents, purpose, condition and signs of being new or used.

What is included

Checking imported goods from photographs, samples and documents: marking, packaging, set contents, purpose, condition and signs of being new or used.

Important: this is an independent goods examination to analyse the goods and documents and prepare a position, rather than an official customs examination appointed by the customs authority.

The examination uses the submitted goods, photographs, samples, packaging, marking and documents: contract, agreement, technical specifications, item specification, product passport, instructions, delivery notes and correspondence.

What is checked

  • conformity with the contract, technical specifications, item specification or agreement;
  • quality, completeness, assortment and condition of the goods;
  • marking, packaging, product passport, instructions, serial numbers;
  • model, intended use, properties, dimensions and materials;
  • defects, damage, signs of use or repair;
  • accompanying and customs documents, if relevant to the question;
  • substantiation of another examination's findings, if a review is needed.

Pricing

from RUB 35,000. The final fee depends on the number of goods, technical specification complexity, document volume, need for a site visit, number of questions and final report format.

Comparing product and document designations

An imported product may bear a trade name, series designation, model, item code, commodity heading code and individual serial number at the same time. Their purposes differ. One matching packaging code does not establish identical version, configuration and every property of the delivered unit.

Take legible photographs of designations on the goods, individual assemblies and packaging. List where each designation appears and the document it is compared with. Provide a translated product passport with its original: different translations of one term should not be presumed to describe different technical properties.

What to check when data conflict

  • Does the product passport apply to this model and version?
  • Does the packaging describe the same set as presented for inspection?
  • Do the delivery note designations match the product's actual marking?
  • Are records of assembly replacement, repair or repackaging available?

If the nameplate, box and documents differ, describe the discrepancy for each source. The mismatch alone does not establish substitution, counterfeiting or prior use. Such findings need relevant signs and further information, including available manufacturer data.

First identify what object was actually examined and what materials link it to the delivery. Then compare properties and condition with the agreed terms. This sequence also helps review an existing report: without reliable identification, it is difficult to know which goods the tests and findings concern.

Inquiry

Send the procurement documents, goods photographs and a description of the discrepancies

You may send the contract, technical specifications, item specification, procurement object description, goods photographs, packaging, marking, product passport, certificates, invoice, customs documents or a completed report for review.

  • 44-FZ, 223-FZ and supply contracts;
  • goods acceptance and non-conformity with technical specifications;
  • quality, completeness, marking, packaging;
  • Goods examination for customs purposes;
  • a specialist opinion and report review.

Up to 10 files of 10 MB each, 15 MB in total. Keep the technical specifications, contract, delivery documents and original marking photographs; arrange the handover of the goods separately.

How data is processed: Personal Data Processing Policy. Attach only materials relevant to the examination; redact unnecessary data about other people.

Before inspection, it is advisable to retain the packaging, marking, labels, product passports, instructions and accompanying documents.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

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